Warranty

At ShopAlaskan.com, we strive to offer the best shopping experience by connecting customers with a variety of vendors offering unique Alaskan products. It’s important to note that warranties for products purchased on our marketplace are provided directly by the vendors, not by ShopAlaskan.com.

Vendor-Provided Warranties

Warranty Policy:

• Vendors Provide Warranties: All warranties for products sold on ShopAlaskan.com are provided by the individual vendors. Each vendor sets their own warranty terms and conditions.
• Check Product Descriptions: Customers are encouraged to carefully review the product descriptions and warranty information provided by the vendor before making a purchase. This information will detail the scope, duration, and terms of the warranty.

Steps for Customers Regarding Warranties

1. Review Warranty Information Before Purchase:

• Product Descriptions: Make sure to read the warranty details in the product description section on the product page. Each vendor will outline their specific warranty terms, including what is covered and for how long.

2. Contact Vendor for Warranty Claims:

• Direct Communication: If you need to make a warranty claim, contact the vendor directly using the contact information provided in your order details. Vendors are responsible for handling all aspects of their warranty claims.

3. Mediation by ShopAlaskan.com:

• Mediation Support: In the event of a dispute or if you encounter difficulties with a warranty claim, ShopAlaskan.com will act as a mediator to facilitate a resolution between you and the vendor. However, the ultimate responsibility for warranty claims lies with the vendor.

Important Considerations

No ShopAlaskan.com Warranty:

• No Direct Warranty from ShopAlaskan.com: ShopAlaskan.com does not provide any warranties for products sold on our platform. The warranty terms are strictly between the vendor and the customer.

Read Vendor Policies:

• Vendor Warranty Policies: Each vendor may have different policies regarding returns, repairs, and replacements under warranty. Be sure to familiarize yourself with these policies before making a purchase.

Thank you for choosing ShopAlaskan.com. Enjoy your shopping experience and rest assured that we are here to support you with any warranty claims through our mediation services.